Dear Resident Family Members,
We hope this letter finds you safe and healthy during these trying times.
As we’re sure you are aware, hospitals and nursing homes have been significantly impacted by the Covid-19 virus. Unfortunately, this virus knows no boundaries and many families have members that are affected regardless of which facility they reside in. We want to inform you that we received confirmation that individuals at our facility have been diagnosed with Covid-19. We know how concerned you all must be for your loved ones and we are therefore writing to you to assure that, while we are actively fighting the spread of the disease, we at Four Seasons Nursing and Rehabilitation Center, are completely committed to keeping our residents safe and providing for their physical and emotional well-being. Our dedicated staff are working tirelessly and heroically to bring comfort, security and the best care to your family members each and every day.
In order to provide the highest quality of care, our facility has instituted aggressive measures to protect both residents and staff to the greatest extent possible. We are in constant communication with the Department of Health to seek their advice and guidance in managing the effects of this pandemic and their recommendations to prevent the spread of disease. Management of symptomatic residents are discussed regularly with an epidemiologist from the Department of Health as well as the resident’s physician to determine the best course of action. Anyone entering the facility is screened prior to entry and if they have signs of illness, they are not allowed to enter. Visitation has been suspended since the initial guidance was issued from the Department of Health to do so. Due to worldwide shortages, we are working diligently to do our best that our staff have the needed PPE (personal protective equipment) to care for our residents while protecting them as well. We have also increased our sanitizing efforts and have environmental services staff working around the clock to ensure that the facility is properly sanitized.